Effective Date: November 22, 2024
Welcome to Strategic Distro (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.strategicdistro.com (the “Site”) and your purchase of beverages and related products from us. By accessing our Site and placing an order, you agree to these Terms and Conditions.
1. Eligibility
- You must be at least 18 years of age to purchase products from this Site.
- By using this Site, you represent that you are legally permitted to purchase beverages under your local laws.
2. Product Information
- We strive to provide accurate product descriptions and images. However, minor variations in packaging or appearance may occur.
- All products are subject to availability. We reserve the right to discontinue or change products without prior notice.
3. Ordering and Payment
- Orders must be placed through our Site. Once an order is submitted, it cannot be modified.
- Payments are processed securely via Stripe. We do not store your payment information.
- All prices are listed in US Dollars and are subject to applicable taxes, unless tax resale certificate issued.
- We reserve the right to cancel any order for reasons including but not limited to inaccuracies, stock unavailability, or payment issues.
4. Shipping and Delivery
- Delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control.
- Shipping fees, if applicable, will be calculated and displayed at checkout.
- It is your responsibility to provide accurate delivery information. We are not liable for delays or issues resulting from incorrect or incomplete addresses.
5. Refunds and Returns
- Due to the nature of our products, we do not accept returns or exchanges.
- If your order arrives damaged or incorrect, please contact us at dhancock@strategicdistro.com within 3 days of delivery. Include your order number and a photo of the damaged or incorrect items.
- Refunds, if approved, will be issued to your original payment method.
6. Prohibited Activities
You agree not to:
- Use the Site for any unlawful purpose.
- Disrupt the Site or interfere with its functionality.
- Engage in fraudulent activities or provide false information when placing an order.
7. Intellectual Property
All content on this Site, including logos, images, and text, is our property or used with permission. Unauthorized use of our intellectual property is prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Any indirect, incidental, or consequential damages resulting from your use of the Site or purchase of our products.
- Delays, errors, or issues caused by third-party delivery services.
9. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. Your continued use of the Site constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by the laws of Florida. Any disputes will be resolved in the courts of Hillsborough County, Florida.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: dhancock@strategicdistro.com
12. No Reviews Policy
This Site does not allow users to leave reviews or ratings. All purchases are final and do not involve public feedback mechanisms.